Privacy Policy
Your privacy is very important to us. Accordingly, we have developed this policy to help you understand how we collect, use, and protect your personal information. The following outlines our Privacy Policy.
This privacy policy applies to the website located at [www.goodfoodmerchant.co.za](https://www.goodfoodmerchant.co.za) (the “Website”). The Website is owned by **GoodFood Merchant**. This policy is binding on all who choose to access the Website without qualification or exception. By using the Website, the person accessing it (the “User”) agrees to the terms of this Privacy Policy. If you do not agree, you should not access, view, or use the Website.
This Privacy Policy also applies to other platforms owned and operated by GoodFood Merchant, such as the online store, mobile applications, and social media channels. It describes how GoodFood Merchant collects, uses, and protects information provided by Users.
Information We Collect
GoodFood Merchant collects information actively provided by Users, as well as data generated through surveys, inquiries, and feedback. The types of personal information collected include:
When Users provide personal information, they consent to its use for the purposes disclosed, such as enhancing services, customer interactions, and marketing activities.
GoodFood Merchant may combine the information you provide with publicly available data to better understand your preferences and verify your contact details.
How We Use Your Information
User information is used for the following purposes:
Aggregate or anonymized data may also be used for analysis and reporting purposes.
Email Policies
GoodFood Merchant is committed to keeping your email address confidential. We do not sell or rent email lists to third parties. Email communication may not always be secure, so Users should avoid sending sensitive information via email.
Sharing Information
GoodFood Merchant does not share your personal information with third parties, except for:
- Authorized subcontractors, employees, and service providers who assist in our operations and are bound by confidentiality obligations.
- When legally required, such as in response to lawful requests by public authorities.
Security
GoodFood Merchant takes precautions to protect your personal information:
However, Users are responsible for safeguarding their passwords. GoodFood Merchant is not liable for unauthorized access caused by User negligence.
Accessing Your Information
You can review and update your personal information by contacting us at [info@goodfoodmerchant.co.za](mailto:info@goodfoodmerchant.co.za).
Cookies
Cookies are small files stored on your computer to enhance your Website experience. They help track preferences, improve functionality, and gather analytics. You can disable cookies in your browser settings, though this may affect certain Website features.
IP Addresses
IP addresses are automatically collected when you connect to the Internet. This data is used for demographic analysis and to enhance Website performance.
Email Communication
Emails sent to GoodFood Merchant may be retained to improve services and respond to inquiries. If you register or purchase through the Website, you consent to email communication.
Spam and Choice
Emails from GoodFood Merchant will include opt-out instructions. You can unsubscribe from marketing communications at any time using the link provided in the email.
Intellectual Property Rights
Content, trademarks, and intellectual property on the Website belong to GoodFood Merchant or its licensors. Unauthorized use is prohibited.
Links
The Website may contain links to third-party sites. GoodFood Merchant is not responsible for the content or privacy practices of such sites. Users are encouraged to review the privacy policies of any linked sites they visit.
Social Media
GoodFood Merchant may use social media integrations, such as Facebook, Instagram, and others, to enhance your experience. Information shared via these platforms is subject to their respective privacy policies.
We may also use social media advertising services to deliver targeted content. These platforms may implement cookies or tracking pixels to optimize ad delivery.
Website Analytics
GoodFood Merchant uses analytics services to collect data such as visitor demographics, site usage, and traffic sources. This information is used to improve Website functionality and content.
Disclaimer and Limitation of Liability
The Website is provided “as is” without warranties. GoodFood Merchant is not liable for any direct or indirect damages arising from the use of the Website.
Policy Updates
GoodFood Merchant reserves the right to modify this Privacy Policy at any time. Changes will be posted on the Website, and continued use implies acceptance.
Acceptable Use
Users must not use the Website for unlawful purposes, including transmitting offensive or disruptive content. Marketing use of Website content without explicit consent is prohibited.
General
By using the Website, Users consent to the collection and processing of their personal data in accordance with this Privacy Policy. Users must ensure all data provided is accurate and up-to-date.
If you have questions about this Privacy Policy, please contact us at [info@goodfoodmerchant.co.za](mailto:info@goodfoodmerchant.co.za).
We are committed to protecting your privacy and ensuring your personal information is handled responsibly.
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